Message type: Update
Hazard type: Health
Urgency: Future
Severity: Unknown
Certainty: Possible
Recommended Action: Make Preparations
Effective Date: March 12, 2020
Effective Time: 11:00 AM
Expiry Date: April 30, 2020
Expiry Time: 1:00 PM
Who is issuing this alert: Civil Defence
Description of event/hazard:

Southlanders who urgently need assistance with access to essential household goods and services due to the Covid-19 lockdown can now contact us in the following ways:

Phone: 0800 890 127
Web: Use the ‘Contact Us’ form on this site

The email and 0800 number will be operated between 7am-7pm, 7 days a week.
People should get in contact if they urgently need assistance with access to essential household goods and services due to their self-isolation for Covid-19.

What Should affected people do?

New Zealand has declared a nationwide State of Emergency in response to the COVID-19 Pandemic.

We moved to COVID-19 Alert Level 4 at 11.59 pm on Wednesday 25 March. This means New Zealanders not working in essential services must stay at home and stop all interactions with others outside of your household.

You may go for a walk or exercise in your local area, but keep a 2 metre distance from people at all times. You can take your children outside. Food will always be available – production will continue, distribution will continue, supermarkets will continue. You will always have access to food. Medicines will always be available. Healthcare for those that need it will be available. Your usual financial support, like benefits, will continue as normal. Remember, whatever you do must be solitary. We’re asking that you only spend time with those who you are in self-isolation with, and keep your distance from all others at all times.

We need your support to protect New Zealand and eradicate COVID-19. Enforcement measures may be used to ensure everyone acts together, now.

Contact Info: